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Frequently Asked Questions (FAQs)

How do I buy Safekeeper?

Thank you for your interest in Safekeeper. Please trial Safekeeper for 14 days and then click on the 'Purchase' button from within the Control Center.

Is Safekeeper Vista compatible?

Yes - if you have an old version or have bought a CD, please download the latest Safekeeper.

Why do I have to renew my Safekeeper license?

Safekeeper provides access to a constantly updated list of blocked web sites, as well as Anti-Virus and Anti-Spyware definition updates for Safekeeper Plus. All of this is available for up to 3 machines for a yearly price of $39.99 for Safekeeper or $49.99 for Safekeeper Plus.

How does Safekeeper work?

It is very easy. If you bought Safekeeper in a store, simply insert the disk in the tray that slides out of your computer. The disc will install automatically and lead you through a few simple steps. If you downloaded Safekeeper, double click on the saved file. Then, Safekeeper works invisibly, protecting your computer and family members.

Doesn't my current computer software protect my family?

Probably not. Studies show that 60% of family computers have no parental controls that block online threats. And even those who have some parental controls don't have Predator Alert.

How is KidSafe Blocker better than other Parental Controls?

We have identified (and blocked) millions of suspicious, dangerous and offensive websites. And, we use a human assessment team. Unlike some blockers which are simply run by computers, our team adds common sense judgment and human intuition. So, while the words 'Playboy sex' are blocked, 'sex-based discrimination' is not.

What happens when parents and kids have to use the same computer?

The KidSafe blocker is fully adjustable. Each family member can have a different setting, ranging from unrestricted internet access to fully blocked. You can choose the precise setting easily to keep your children safe from dangerous content. And, because it is password protected, there are no changes without your permission.

What makes the Anti-Virus on Safekeeper Plus better?

Consumer Reports ranked our anti-virus protection #1 in response time. Safekeeper Plus updates your computer protection every hour, faster than any other product.